Terms & Conditions

By accessing or using twistwebstudio.com, you agree to be bound by these terms and conditions. If you do not agree, please do not use the site.

We may update these terms at any time. Continued use of the site after changes means you accept the updated terms.

Twist Web Studio provides web design, website redesign, accessibility consulting, SEO, website maintenance, and related digital services for small businesses and nonprofits.

Project scope, deliverables, timelines, and fees are agreed upon in writing before work begins. The information on this site is for general reference and does not constitute a binding offer.

Certain services and packages may be purchased through the site using Stripe. Payment is processed securely by Stripe, and we do not store your full payment card details.

Refund and cancellation terms for specific services are described in the project agreement or invoice. Custom design and development work is generally not refundable once work has begun.

If you have questions about a charge, contact info@twistwebstudio.com.

All content on this site, including text, images, logos, and code, is owned by Twist Web Studio unless otherwise noted. You may not copy, reproduce, or distribute it without permission.

For client projects, ownership of final deliverables is defined in the individual project agreement. We typically retain the right to display completed work in our portfolio unless otherwise agreed.

You agree not to use the site to transmit harmful, illegal, or abusive content, including through the contact form or chat widget.

You may not attempt to interfere with the site's security, performance, or availability.

The site may link to third-party websites, payment processors, scheduling tools, and analytics providers. We are not responsible for their content, policies, or practices.

The site and services are provided as is and as available. We make no warranties that the site will be error-free, uninterrupted, or free of harmful components.

We strive for WCAG 2.2 AA accessibility conformance, but we do not guarantee that every user experience will be perfect on every device or assistive technology configuration.

To the fullest extent permitted by law, Twist Web Studio and its owner will not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the site or services.

Our total liability for any claim related to the site or services will not exceed the amount you paid us for the specific service giving rise to the claim.

You agree to indemnify and hold harmless Twist Web Studio from any claims, damages, or expenses arising from your use of the site, your content, or your violation of these terms.

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Travis County, Texas.

If you have questions about these terms, email info@twistwebstudio.com.